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AAVE ® — Connect, Troubleshoot & Recover
Practical steps for wallet login, the official app, account recovery, common errors and quick FAQs with official links.
What is AAVE ®?
AAVE ® is an open-source, non-custodial liquidity protocol that lets users supply assets, earn interest and borrow across multiple blockchains. The protocol is governed by AAVE token holders and supported by documentation and developer tools on the official site. :contentReference[oaicite:0]{index=0}
Official entry points
How to log in (connect) to AAVE ®
AAVE ® is wallet-first: there’s no username/password on the protocol itself. To access the app, go to app.aave.com and click Connect wallet. Supported connectors include MetaMask, WalletConnect and hardware wallets — pick the one you own, switch the wallet to the correct network (e.g. Ethereum mainnet or Polygon) and approve the signature to view your wallet dashboard. :contentReference[oaicite:5]{index=5}
Security tip: always confirm you are on https://app.aave.com (or the official domain shown above) before approving any signature or transaction.
Troubleshooting common login issues
- “Login not working” / “Unable to connect”: clear browser cache, disable conflicting extensions (ad-blockers/privacy extensions), or try another browser/profile. Reinstall/update your wallet extension and restart the browser. :contentReference[oaicite:6]{index=6}
- Signature rejected / error decline: re-open the wallet app, confirm the domain in the signature prompt and retry. If you see unexplained nonce or transaction errors, copy console logs and the exact error for support. :contentReference[oaicite:7]{index=7}
- App not showing balances: ensure wallet is connected to the correct network and the token contracts are recognized; sometimes a network switch is required. :contentReference[oaicite:8]{index=8}
Account recovery & 2FA notes
AAVE ® itself is non-custodial — you recover access with your wallet’s seed phrase or hardware key. There is no protocol-level password reset. If you linked a custodial service or exchange to move funds, follow that provider’s 2FA and recovery flow. Always keep seed phrases offline and never share them. :contentReference[oaicite:9]{index=9}
FAQs — quick answers
- How do I safely log in to AAVE ®?
- Go to app.aave.com, click Connect Wallet and choose your wallet. Verify the domain and never enter your seed phrase. :contentReference[oaicite:10]{index=10}
- Why does my signature keep failing?
- Common causes: pop-up blocked, wrong network, or you accidentally rejected the prompt. Reconnect, switch networks, and try again. Capture error text if you need support. :contentReference[oaicite:11]{index=11}
- Can AAVE ® reset my seed phrase or 2FA?
- No — AAVE ® is non-custodial. Recovery is handled by your wallet provider or the exchange (if custodial). Follow their recovery guides. :contentReference[oaicite:12]{index=12}
- Where do I report bugs or get help?
- Start at the AAVE ® Help & Support pages and developer docs; for security issues use the project’s bug bounty / audit contacts listed in the docs. :contentReference[oaicite:13]{index=13}
- How do I view my AAVE positions?
- Connect your wallet to the dashboard at app.aave.com/dashboard to see supplies, borrows and health factors. :contentReference[oaicite:14]{index=14}
Conclusion — AAVE ® is a powerful, permissionless liquidity protocol. Use the official app and docs for actions, keep your wallet backups secure, and include wallet addresses, timestamps and screenshots when contacting support to speed troubleshooting. :contentReference[oaicite:15]{index=15}